The Platform

Ten capabilities. One decision engine.

Arc Care sits at the intersection of utilization review, clinical decision support, and revenue cycle optimization — built end-to-end for hospitals and health plans.

01

Automated Medical Necessity & Level of Care

Applies structured clinical criteria across inpatient admission, observation vs inpatient, continued stay, discharge readiness, and outpatient requests. Generates approval/denial recommendations and level-of-care decisions (IP, OBS, OP).

  • Built on industry-standard clinical criteria
  • Faster and more dynamic
  • Eliminates manual chart review bottlenecks
02

Real-Time Utilization Review Engine

Ingests clinical data, orders, labs, vitals, and imaging — continuously evaluating cases as they evolve.

  • Meets / does not meet criteria
  • Surfaces what's missing for approval
  • Escalation triggers for physician review and peer-to-peer
03

CPT / Procedure-Based Medical Necessity

Evaluates outpatient and surgical requests with indications, contraindications, urgent vs elective logic, site-of-service rules, and required documentation checks.

  • Standardizes prior authorization
  • Reduces inappropriate procedures
04

Trauma & Urgent Case Logic

Special criteria pathways for trauma, acute deterioration, and time-sensitive interventions.

  • Single-criteria approval pathways where clinically appropriate
  • No unnecessary delays in urgent care decisions
05

Denial Prevention & Risk Scoring

Identifies high-risk cases for denial, documentation gaps, and criteria mismatches.

  • Likelihood-to-meet-criteria scoring
  • Real-time recommendations before submission
  • Prevents downstream revenue loss
06

Auto-Generated Clinical Documentation

Structured outputs for utilization review notes, admission justification, continued stay, and discharge rationale.

  • Aligned with payer expectations
  • Audit-defensible
  • Reduces nurse workload
07

Claims & Authorization Support

Builds submission-ready documentation packets for prior authorization, concurrent reviews, and retrospective reviews.

  • Shortens time to approval
  • Reduces back-and-forth with payers
08

Single Case Agreement (SCA) Engine

Identifies out-of-network cases and scores approval likelihood based on medical necessity, network gaps, and case complexity.

  • Direct submission from provider/nurse workflow
  • Monetizes and streamlines OON opportunities
09

Physician Override & Governance

MDs can override AI recommendations with clinical rationale, structured justification, and citation support.

  • Tracks override patterns
  • Tracks variability across providers
  • Maintains compliance with clinical flexibility
10

Analytics & Performance Dashboard

Tracks approval/denial rates, length-of-stay trends, criteria adherence, and financial impact.

  • Denials avoided & revenue protected
  • Turns UR into a measurable, strategic function
11

Comprehensive Case Management

End-to-end case management across the entire continuum of care — admission, concurrent stay, discharge planning, transitions of care, and post-acute follow-up — unified in a single workflow alongside utilization review.

  • Care coordination across IP, OBS, OP, and post-acute
  • Discharge planning and transitions of care
  • Risk stratification and readmission prevention
  • Unified with UR — no duplicate documentation
12

White Label & Brand Tailoring

Not ready to give up control? Arc Care can be white-labeled and tailored to your organization post-pilot and upon contract — your brand, your domain, your workflow language, on top of our engine.

  • Your logo, color system, and domain across reviewer and provider surfaces
  • Determination phrasing and templates tailored to your medical policy voice
  • Configured during production rollout — after pilot value is proven
  • You stay in front of providers and members; we stay under the hood

Ready to see it run on your data?

Request a Demo